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RMA-request
 
For a successfull processing of your RMA request we ask for regarding the following points:
• A RMA number request is necessary for any kind of repair.
• A complete fill-out of this RMA form is necessary for a quick process of your request.
• All fields marked with a star (*) have to be filled out.
• An accurate failure description accelerates your request.
 
 
Customer data * necessary Information
Customer number:  Filled in automatically
Company name:  *
Company name (Additional):  
No./Street.:  *
Postcode:  *
Town:  *
Country:  
 
Return shipment data
Shipping address:
Default shipping address Dropshipment (Shipping address from order)*
 
Contact person
First name:  
Last name:  *
E-mail address:  *
Telephone number:  *
Telefax number:  
 
Process data
Invoice number:  
Invoice date:  
 
Device data
Our article number:  *
Article description:  *
Serial number:  
Failure description:
*
 
RMA Regulations
• We can only accept a FRANKED shipping
• The shipping period takes 7 days.
• Please send us all properties of the shipping
   (incl. manuals, cables, product boxes, etc.)

* Hereby I accept the PULSA Privacy Policy and PULSA General Terms and Conditions (dated 19th Sept. 2011)


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Contact by Phone
+49 (0)5743 931 97 - 0
Contact us (Mo-Fr 8AM-5PM)
Contact by Mail
info (at) pulsa.de
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